Shipping Policy

 We are committed to delivering your orders quickly and efficiently. Below are the details of our shipping policy:

Order Processing

• Same-Day Shipping: Orders placed before 4:00 PM EST on business days (Monday–Friday, excluding holidays) will be shipped the same day.
• Orders placed after 4:00 PM EST, on weekends, or on holidays will be processed on the next business day.

Domestic Shipping

•  Shipping times are between 1-5 business days based on your location.
• Tracking information will be provided once your order has shipped.

International Shipping

• We ship worldwide! Shipping times and rates will vary depending on the destination and selected shipping method.
• Important Note: Customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in your order total and must be paid upon delivery.

Lost or Delayed Packages

• Once your order has been shipped, we are not responsible for delays caused by the carrier. However, we will do our best to assist you with tracking your package and resolving any issues.
• We are not responsible for any lost or stolen packages. 

Contact Us

If you have any questions about your order or need assistance with shipping, feel free to contact us at support@salemstudios.shop.